Effective Problem Solving

Organizations today rely on their people to make the right decisions. Increasingly, people are evaluated on the basis of their decisions, some of whom rely upon intuition; others upon detailed analysis. Underlying most decisions are problems or potential problems. Oftentimes, these are potential opportunities. Defining the problem or opportunity as well as reaching a decision generally requires working with other people. Explore, practice and adopt a common language and methodology for use among problem solvers and decision-makers who may be intuitive or analytical. Define and get at the root causes of problems, explore and evaluate corrective actions and decision making options, identify and specify actions to reduce risks and determine the best solutions, and increase buy-in among "I have a hunch." Versus "Just the facts, all the facts, please." approaches. Turn hunches and facts into a process. And, increase the probability of solving problems, not merely fixing them over and over, as well as making more productive and profitable business decisions.