Negotiation and Conflict Management Skills

Based on the worldwide best seller, Getting to Yes, this workshop provides participants with the key skills and steps to negotiate anything with anyone. An excellent video demonstrates what to do (and what not to do) in everyday negotiation scenarios, and class members will engage in several exercises to apply the techniques discussed and demonstrated. The program can be tailored to include specific conflict or negotiation role playing exercises most appropriate to the group and organization. 1-2 days