R. Carnegie Associates: Client Connection Fall, 1999

Volume 1, Issue 1

Fall 1999

R. CARNEGIE ASSOCIATES
CLIENT CONNECTION

THE LATEST ON INTERNET RECRUITING

SPECIAL POINTS
OF INTEREST

We now have access to Resume City, the largest resume database on the Internet!
Two new training programs added to R. Carnegie Associates Training On-Track Division.
Bob Carnegie conducts training program for employees of the UN in Geneva, Switzerland.
Job posting special through 12/31/99 - save over 50% !

If you've used our recruiting services before, then you're aware that we know our way around the Internet. But did you know that our recruiters have logged hundreds of hours culling the best job-related sites? That means you don't have spend valuable time wading through thousands of web sites that may not even come close to meeting your specific hiring needs. What's more, because we provide staffing assistance to a broad range of industries, we have information on the fastest and most cost-effective ways to source the best candidates. From niche sites that cater to a particular industry to specialty newsgroups and the larger, all-purpose sites, we'll help you develop a targeted recruiting plan that guarantees results and saves untold hours running costly ads and interviewing poorly prepared candidates.

If you've used us to help you with recruiting in the past, then you already know about the benefits of letting us handle your job postings. With the R. Carnegie discount, you know you save 30% off what you'd typically pay for an individual posting on monster.com, arguably the most visited career management site on the World Wide Web. Why such big savings? It's simple. Because of the high volume of postings we do, the discount we receive is passed on to our clients.

Resume City Added to Our Menu of Services

In order to provide you with the most sophisticated Internet recruiting tools, R. Carnegie Associates recently became a corporate member of monster.com. The membership includes access to Resume City, a database of over 1,000,000 resumes from all over the world representing a vast array of disciplines and industries. An intuitive search features gives our consultants the capability to fine-tune searches so that the resumes produced are on-target and relevant, often resulting in highly-skilled candidates that otherwise may not have applied for a particular opening. The best news is that access to Resume City is highly affordable. While individual company memberships costs thousands of dollars, you'll reap the benefits of a group rate, paying only $150 per search and receiving sizable discounts for multiple searches. Call us for a complementary consultation on designing a strategic Internet recruiting plan for your company.

Creativity and Innovation at Work: New business problems call for new solutions and ways of thinking. To succeed in today's global market, it takes creativity to spark new ideas and risk taking to push those ideas to innovative results. This hands-on, highly interactive program, available in a full-day or half-day format, will help participants define creativity, relate creativity to the company's culture and vision, and apply creativity techniques and skills to their work.

Combating Negativity in the Workplace: The Attitude Virus is contagious, spreading quickly within the workplace, and causing negativity in all aspects of work life. This new workshop focuses on how team leaders and members can cure bad attitudes and negative feelings before productivity and morale are damaged. This day-long program includes an excellent video that identifies several types of bad attitudes, such as the "Not-My-Job-er", the Rumor Monger, and the Pessimist, and class discussion centers on practical ways to deal with each attitude. Emphasis is placed on taking responsibility for one's own attitude, and the training provides tools to help a teammate diagnose a negativity problem.

A NEW ROUND OF "GENEVA TALKS" AT THE UN AND MORE

Though the summer of 1999 is a fading memory, we'll remember it as the busiest in our fourteen-year history! Here are some of the highlights:

Bob Carnegie's second training engagement this year with the UNITED NATIONS was successfully conducted on June 21-22 in New York City. Over twenty participants completed Effective Negotiation and Conflict Management Skills for Auditors. Our sincerest thanks go to Paulette Woolf and Rosanne Fasano, for coordinating all of the arrangements, and who also facilitated our program in Geneva, Switzerland in May.

Bob also conducted "Negotiation and Conflict Management Skills" eight times since July for the U.S. Department of Agriculture, Office of the Inspector General. This two-day interactive workshop was presented in their regional offices in Washington, DC, Beltsville, MD, Chicago, IL, Temple, TX, Atlanta, GA, Walnut Creek, CA, and twice in Kansas City, MO.

BACK IN NEW ENGLAND...

Who says summer is a slow time for hiring? In the dog days of July and August we were involved in a large-scale recruiting project with Rizzo Associates in Natick, MA, screening nearly 300 resumes, conducting over 100 interviews to bring on board 14 new hires in less than two months. These new hires will be working on a number of exciting projects including the construction of the Patriot's Stadium in Foxboro, MA. Congratulations to Joanne Quinn Moffatt and Stephanie Daniel who very effectively managed this project from start to finish.

In addition to our Rizzo success, our consultants placed another fifteen employees with eight different clients between Memorial Day and Labor Day! Congratulations to Teri Contino, Joanne DuBosque, and Mary Jane Steward for their tenacity and skill in finding the best-suited candidates for these positions.

FOOD FOR THOUGHT

GIVING EMPLOYEES A SAY IN NEW HIRES REDUCES TURNOVER
Kansas City Star

The Challenge: Reduce and eventually eliminate employee turnover.

Years ago, when the family business hired a new person, companies kept morale high, in part, by getting everyone involved in hiring new people. Workers always saw prospects' resumes and got to talk with them, which helped workers feel more a part of the company.

Now, companies are starting to rekindle this old tradition, with some new twists. Candidates' resumes are screened for basic qualifications and a preliminary interview is done with qualified applicants. Those who do well have a second interview with the hiring committee. Each department is represented on the committee. The only permanent fixture is the human-resources manager.

Before the candidate's second interview, the committee reviews materials and the human resources manager reminds committee members what questions they can and cannot ask. Each of the members has the option to ask questions, but they also look for what the candidate asks of the company.

If the committee votes to hire the candidate, a job offer may be extended by the human-resources manager, in consultation with the department manager.

New hires also go through extensive training and receive weekly performance reviews and a more formal review each month.

At the end of three months, the committee reviews the new hire's performance, and a decision is made on making the person a permanent employee.

The R. Carnegie Associates Client Connection is published quarterly. We welcome your comments and feedback! Please contact us at:

R. Carnegie Associates
Human Resources Consultants
PO Box 1178
Upton, MA 01568
508 529-3971 (voice)
508 529-4295 (fax)

www.rcarnegie.com

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"The most universal challenge we face is the transition from seeing our human institutions as machines to seeing them as embodiments of nature."

Interview with Peter Senge
Fast Company,
May 1999